How to write an email explaining a problem - with example

Writing an email explaining a problem can be a daunting task. It's important to stay focused and organized when writing an email about a problem. 

  1. Start by clearly stating the issue. Explain the problem in as much detail as possible. 
  2. Give a brief outline of the steps you've taken to try to solve the problem. Be sure to include all possible options that you've tried and explain why each of these actions did not resolve the issue. 
  3. Finally, start with “Dear” followed by the person’s title and name. Make sure your email is succinct and only include the most relevant information. Use clear and direct language and be sure to provide any supporting evidence. Good luck!

Steps to whrite an email explaining a problem  

1. Introduce the problem and what it is.


I hope this email finds you well. I wanted to bring to your attention an issue we are experiencing with our system. 


Your Name

2. Explain why the problem matters.
3. Explain how the problem affects the individual.
4. Explain how the problem affects the organization.
5. Suggest possible solutions.