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Microsoft Store not working on Windows 11? Here's how to fix

The newly revamped Microsoft Store is one of the best features of Windows 11. It now hosts popular Win32 programs like VLC, WinZip, OBS Studio (for screen recording on Windows 11), iCloud, etc., this which makes it a viable way to download and install programs. That said, several users complain that Microsoft Store often crashes and does not work on Windows 11. In fact, some report that Microsoft Store does not even open after it is reset. So, to help you fix all the problems, we have compiled a list of 8 different methods to fix the Microsoft Store not working issue in Windows 11. On that note, let's dive into it.


Fix Microsoft Store not working on Windows 11 (2022)

We've included 8 different methods, ranging from repair and reset to double-checking your region and DNS settings, to fix the Microsoft Store in Windows 11 in this article. We've also added steps to reinstall Microsoft Store if nothing works on your PC. You can expand the table below and move on to any method you want.

1. Check the time and date

Before anything else, you must first verify that the time and date are correct on your PC. If the time and date are not set correctly, sometimes Microsoft Store does not open in Windows 11. So follow the steps below and set the time and date correctly.

1. Right-click on the time section in the Windows 11 taskbar and select the “  Adjust date and time  ” option.

2. Next, click on “  Synchronize now “. Windows 11 will automatically sync the time and date based on your region.

Fix Microsoft Store not working on Windows 11 (2022)

3. You can also turn off the "Set time automatically" toggle and manually set the date and time if Windows 11 fails to synchronize time and date. Now restart your PC and see if the Microsoft Store is working again.

Fix Microsoft Store not working on Windows 11 (2022)

2. Check your region

If Microsoft Store is showing prices for another region or some apps are not available, it's likely that your Windows 11 PC's region is set to another country. Changing the region to your correct location can fix the Microsoft Store for you. To do this, follow the steps below:

1. Use the Windows 11 keyboard shortcut "Windows + I" to open the Settings window. Next, switch to "  Time & Language " in the left sidebar and select "Language & Region" in the right pane.

2. Check your region

2. Here, under the “  Region ”, choose your correct country from the “Country or region” drop-down menu and restart your PC. Now open Microsoft Store and it should work perfectly.

2. Check your region

3. Clear Cache and Reset Microsoft Store

If the Microsoft Store is not working on your Windows 11 PC, the best thing to do is to try resetting it. You can reset the Microsoft Store app with a simple command. Just follow the step by step instructions below.

1. First, use the Windows 11 keyboard shortcut “  Windows + R ” to open the Run prompt.
Microsoft Store not working on Windows 11?  Here are the fixes

2. then, type wsresetin the text field. Now press “Ctrl + Shift” and press Enter to run the command with administrator privileges. If you get a prompt, click "Yes".

wsreset

3. A CMD window will then open. After a few seconds, Microsoft Store will open automatically. In this way, you have successfully reset Microsoft Store and fixed the problem you might have been facing before.

wsreset

4. Repair the Microsoft Store app

If the above methods did not help fix the Microsoft not working issue, you can repair the app from Windows Settings. Here's how.

1. Press "Windows + I" to open the Settings app. Now navigate to the “  Apps ” from the left sidebar and select the “Apps & Features” option from the right pane.

Microsoft Store not working on Windows 11?  Here are the fixes

2. Next, scroll down and search for the “  Microsoft Store  ” listing. Click the ellipsis icon (three-dot menu) next to Microsoft Store and select "Advanced options".

Microsoft Store not working on Windows 11?  Here are the fixes

3. Again, scroll down to find “  Repair ” on the next page. Click on it and Windows 11 will try to fix Microsoft Store issues or errors.

2. Repair Microsoft Store

4. If Microsoft Store still not working on your Windows 11 computer, click " Reset  " as well. Now restart your PC and see if the issue has been resolved.

2. Repair Microsoft Store

5. Reinstall the Microsoft Store app

If Microsoft Store still won't open on Windows 11 after resetting it, you can reinstall the app with PowerShell (learn how to customize PowerShell if you like that). Note that you will need an internet connection to reinstall the Microsoft Store package. Here are the steps you need to follow.

1. Press the Windows key and search for “  Powershell “. Now click on “Run as administrator” in the right pane.

3. Reinstall Microsoft Store

2. Then run the command below to uninstall Microsoft Store from Windows 11. Don't worry, you can install the Store app in the next step.

Get-AppxPackage *windowsstore* | Remove-AppxPackage
3. Reinstall Microsoft Store

3. After the uninstallation is complete, run the command below to install Microsoft Store on Windows 11 again.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
3. Reinstall Microsoft Store

4. Now restart your PC, and you will find that Microsoft Store is working fine on your Windows 11 computer.

3. Reinstall Microsoft Store

6. Run SFC Scan to Fix Errors

If Microsoft Store still not working or loading, you can try running SFC command. This command allows you to check system files and checks for Windows Resource Protection integrity violations. By the way, you can read more about SFC and DISM tools from our linked article. That said, here is how you can use this tool to fix Microsoft Store errors in Windows 11:

1. Press the Windows key and search for “  command ”. Now click on “Run as administrator” in the right pane.

Fix Microsoft Store not working on Windows 11 (2022)

2. In the Command Prompt window, run the command below and press Enter. It will look for possible corruption in system files and fix them as well.

sfc /scannow
Fix Microsoft Store not working on Windows 11 (2022)

3. Now restart your PC, and Microsoft Store should work fine. You will now be able to browse apps, install Android apps on Windows 11, and more.

3. Reinstall Microsoft Store

7. Run Windows Store Apps Troubleshooter

Windows 11 has a dedicated troubleshooter to repair the Microsoft Store in case it encounters problems. You can run it from the Settings app and Windows 11 will fix the issues for you. Here's how it works:

1. Press the Windows key once and search for "troubleshoot". Open “  Troubleshoot Settings “.

7. Run Microsoft Store Troubleshooter

2. After that, click on “  Other troubleshooters ” on the right pane.

7. Run Microsoft Store Troubleshooter

3. Here, scroll down and you will find the “  Windows Store Apps ” troubleshooter. Click the "Run" button next to this troubleshooter.

7. Run Microsoft Store Troubleshooter

4. Now follow the on-screen instructions and Windows 11 should be able to fix all Microsoft Store issues automatically.

7. Run Microsoft Store Troubleshooter

8. Check DNS and proxy settings

Sometimes the Microsoft Store on Windows 11 also fails to open due to incorrect DNS or proxy settings. To ensure they are set to correct values, follow the steps below.

1. Press "Windows + I" to open the Settings app. Here, switch to “  Network & internet ” in the left sidebar. Next, open "WiFi" settings if you're connected to a Wi-Fi network or open "Ethernet" settings if you're using a wired connection.

8. Check DNS and proxy settings

2. On the next page, click on your Wi-Fi Properties .

8. Check DNS and proxy settings

3. Here, scroll down and find the DNS server assignment. Make sure it is set to “  Automatic (DHCP) ”.

8. Check DNS and proxy settings

4. If it is set to something else, click "  Edit " and choose "Automatic (DHCP)". Now restart your PC and check if Microsoft Store has been fixed or not.

8. Check DNS and proxy settings

5. You also need to make sure that no proxy is configured on your computer. To do this, go back to the “Network and Internet” section and click on the “  Proxy ” option in the right pane.

8. Check DNS and proxy settings

6. Next, make sure the “  Automatically detect settings ” is enabled. Also make sure the "Use a proxy server" setting is disabled. Now restart your Windows 11 computer, and this time Microsoft Store should start working as usual.

8. Check DNS and proxy settings

Microsoft Store not opening in Windows 11? Learn how to fix it!

So here are the eight best ways to fix Microsoft Store not working on Windows 11. If Microsoft Store won't open or install apps, don't worry. The solutions detailed above will immediately fix the problem on your Windows 11 PC. Anyway, that's all from us in this guide. If you want to learn how to update drivers in Windows 11 or want to clear Windows 11 cache, head over to our linked tutorials for step-by-step instructions. Finally, if you have any questions, let us know in the comments section below.